P&P SIG Webinar: Effective Needs Analysis for Policies and Procedures Writers

by Kevin Cuddihy on 16 September 2011

Any good technical communicator starts a documentation project by doing needs analysis. For P&P (policy and procedure) content writers, the process is the same. However, there are some differences.

Join presenter Leah Guren and the Policy & Procedures SIG for the webinar, Effective Needs Analysis for Policies and Procedures Writers, on Thursday, 27 October from Noon-1:00 PM EDT (GMT-4). In this webinar, you will:

  • understand the reason for performing needs analysis
  • learn how P&P needs analysis differs from generic TC needs analysis
  • learn best practices for mapping out a strategy
  • identify key in-house players 
  • learn to create in-house personas
  • …and more

The cost is $59 for SIG members and $79 for non-SIG members. NOTE: If you are a SIG member, you must contact Dawnell Claessen for the special SIG rate.

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