Sharing Community Files in Google Drive

by STC Staff on 27 April 2016

Note: This post originally appeared on the Community Affairs Committee website: http://www.cac-stc.org/

In an earlier post, I suggested creating Google accounts for each of the executive roles in your community. One of the base concepts was creating an Admin Google account that would act as the fallback for all the subsequent chapter accounts. Another service that Admin account can have is to own the rights to the community’s Google Drive.

Why Google Drive?

Google Drive offers 15 GB of free storage for the account owner. That 15 GB is shared with Gmail and non-compressed Google Photos. If you only use your Admin account for admin purposes, that 15 GB will not be consumed by email attachments. Sure, there are other Cloud storage sites such as DropBox and OneDrive, but they only offer 2 GB and now 5 GB, respectively. Plus you’ve already created a host of Gmail accounts for your community, and Google Drive was built to integrate with Gmail accounts.

Google Drive has sharing features, so you can give people access to view or edit individual folders and files as needed. Always leave the Admin account with Edit rights to everything! When you apply for a Community Achievement Award, you can create a folder and share that (read-only) with the CAA judges so they can access all of your documentation.

Standard Word and Excel documents take up storage space on the Cloud. But with Google Drive, you have the option of transforming MS documents into Google Docs when you upload them via the web. Google offers Docs (Word), Sheets (Excel), and Slides (PowerPoint) as storage options on Google Drive. For the rest of this article I will refer to them collectively as Google Docs. When you convert a MS document to a Google Doc, it is stored on your Google Drive, but consumes no space. Your 15 GB quota will not be consumed by a Google Doc, regardless of the original size of the document in Word or PowerPoint. That being said, a Google Doc does not possess the same level of sophistication as a MS document, but for most chapter correspondence, it should suffice.

Google Docs on your Google drive are collaborative. Whenever an approved editor works on a document, a file history is listed for each document. Additionally, multiple people can edit a Google Doc at the same time. As a result of the joint-editing feature, multiple people in your group can be signed into the same document, such a the minutes for an admin council meeting, and watch the document be written in real time.

Using Google Drive

To set up a communal Google Drive for your community, sign into Google using your Admin account that I suggested you create here. Open the web version of Google Drive, and create a new folder named for your community, e.g. STCCAC for the Community Affairs Committee.

A sample Google Drive folder from the CAC.
A sample Google Drive folder from the CAC.

 

 

 

 

 

 

After you create the root folder for your community Google Drive, right-click on the folder and choose the Share option. Enter all the Gmail accounts you created for your community leaders, and give them Edit access. Now whenever you create a sub-folder, it will inherit the share settings from the parent folder.

Each of the people with which you shared the folder will get get an email telling them of the share. If they follow the link, it will show them the shared folder. They will have the option of adding the folder to their Google Drive, and it is recommended that they do so.

You can manually add folders and files to Google Drive via the web interface, or by downloading and installing a client app on your computer. If you use the web interface, look in your setting (gear icon in upper-right). It has a check box to automatically convert uploaded documents into Google Docs format.

Settings for Google Drive
Settings for Google Drive

 

 

 

 

 

 

 

 

 

 

 

So if you upload a whole directory of your legacy community documents and that check box is set, then they will all be converted to Google Docs. That may or may not be what you want, so be careful when setting that option.

Note: If you choose to convert your documents to the Google Doc format, you have the option of exporting them in a preferred file format, such as Word or PDF.

Folder Upload
How to upload the contents of an entire folder.

If you installed the app, you can upload files even more quickly. However the files will NOT be converted to Google Docs during an upload via the app. When using the app, it integrates with your Windows file manager and you can drag and drop files to the folder.

Note: If you do not have edit privileges on a folder, you can still drag and drop files to it, but it won’t sync with the rest of your collaborators.

Note: Be aware that when you upload a non-Google Doc, such as a PDF, the quota that is consumed is that of the uploader’s account, not of the host Google drive. So if you are going to import many files tied to a personal account, it may be best to switch to the Admin account before uploading the files.

Considerations

Google Drive is not perfect. As noted above, quota consumption is based on the user’s account, not the base account. A user could revoke privileges for other users, locking them out completely. You can only be signed into one Google Drive account at a time. That means that if you are using a personal Google drive, you must be completely signed out of that account when uploading via the web. If you have a personal account defined in the app, then you cannot easily change that account setting.

Conclusion

Due to the ability to collaborate on files, Google Drive and Google Docs may be a great choice for your community’s legacy files. Be certain to designate a well-organized person to maintain the Admin account and file structure for the Google Drive so all collaborators can easily find their files. If you need to save space, you can convert MS files to Google Docs. Additionally, you can install an app to integrate Google Drive with your native file manager. You can then use your Google drive to automatically sync other community files, such as your passwords (in an encrypted tool such as KeePass) and your Quicken data files. Also, any community member who installs the app will automatically sync files when connected to the internet. Google Drive has some powerful tools and it integrates well with Gmail accounts.

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Introducing the Frank R. Smith Award Winners

by STC Staff on 25 April 2016

Frank R. Smith Award

Each year, the editor of Technical Communication appoints a judging committee to select the outstanding article from the previous year’s issues. Judges base their decisions on article content and form. The award honors the memory of Frank R. Smith, during whose 18-year tenure as editor Technical Communication became established as the flagship publication of STC and the profession. This year’s judging team for the Frank R. Smith competition consisted of Leah Guren (chair), Ramesh Aiyyangar, and Sally Henschel.

The judges are pleased to announce that the Frank R. Smith Outstanding Article Award goes to  Petra ten Hove and Hans van der Meij for their article, “Like It or Not: What Characterizes YouTube’s More Popular Instructional Videos?” in the February 2015 issue of Technical Communication.

The citation reads:

For the authors’ thorough statistical analysis of quantifiable characteristics present in popular YouTube instructional videos, and for the clear and useful presentation of the results. Their methodology has immediate applications in technical communication while providing a solid foundation for future research.

Congratulations to the honorees.

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Sharing Award Recognition

by Timothy Esposito on 21 April 2016

This article originally appears on the CAC website: http://www.cac-stc.org/sharing-award-recognition/

When your community presents a member with an award, you are telling the world about the great contributions of that member. However, the world might not be on your community website or newsletter, and you should be certain the award winner’s employers know about the award. One way to do so is to send a message directly to the awardee’s supervisor. Below we present a template for such purposes, originally written with a Distinguished Chapter Service Award in mind.

Note: Special thanks to DJ Towne and Alice Brzovic from STC San Diego for the idea and template.

Dear Supervisor:

I’d like to inform you that one of your employees/reports/colleagues has earned a prestigious award from the [Your Community] of the Society for Technical Communication. Each year our chapter is able to select one STC member who has demonstrated that they are committed to our success. This year we have selected [Jane Doe] to receive our Distinguished Chapter/SIG Service Award.
 
We recognize [Jane’s] outstanding [humor, commitment, hard work, leadership, communication skills, training skills, etc.]. She has served as treasurer/president/programs/webmaster/ for x years. Through her continual assistance and guidance, our chapter has provided networking opportunities and professional development for the local tech comm community by hosting monthly meetings with up-to-date information from knowledgeable speakers on relevant topics.
 
As President, I have officially thanked Jane for her service and awarded her with a framed certification signed by the President of the Society for Technical Communication, [Current STC President]. I hope that you are as proud of her achievements as we are.
 
Sincerely,
Xxxx
President
STC-XXX Chapter

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David is the VP of Global Creative and Content Marketing for Marriott International and his Closing Keynote at the Summit is titled “Publish or Perish — How to Win the Hearts, Minds, and Wallets of Next-Generation Consumers with Content Marketing.”

You can learn more about David and his talk here.


 

Nicky Bleiel: David Beebe is the VP of Global Creative and Content Marketing for Marriott International. He’s an innovator who wins hearts and minds – as well as wallets – with content.

He spent 15 years in the entertainment industry at Disney, ABC, PBS, Showtime, and DirecTV, is a frequent conference speaker, and has been featured in the Wall Street Journal, Washington Post, New York Times and more.

On top of all of that, he’s the closing keynote at the Society for Technical Communications Summit in Anaheim, 15-18 May. Welcome, David.

David Beebe: Hi, welcome. Good to be here.

Nicky: Thanks. You may be the first STC keynote who’s ever been featured in Variety magazine and won two Emmy awards. Is there anything else you would like summit attendees to know about you?

David: I think the message there is obviously a lot of stuff is changing around how people communicate, all different types of content. For me what I’m doing now, it’s about marrying those two worlds, coming from a storytelling background and a communicator background into the marketing space, which is the changing media landscape.

It’s really combining those two things, and as you mentioned, to really provide value first to consumers and to entertain them and inform them, and ultimately win loyalty with our brands.

Nicky: That all ties into your presentation, which is titled “Publish or Perish — How to Win the Hearts, Minds, and Wallets of Next-Generation Consumers with Content Marketing.” I don’t want you to give too much away, but we’d like to give everyone a little preview of your talk. You believe that advertising is shifting away from traditional methods and towards content marketing. What do you think is causing this shift?

David: I think the first thing is, technology has enabled all of us to really communicate in different ways and for brands to communicate directly with consumers.

We’ve cut down a lot of the middle men, I would say, which would be your traditional publishers or television networks, or whatever is out there that you were previously having to buy and rent the audience from, to reach an audience and tell them and mass-market to — really, one-to-one personalized communication.

Technology’s been that big driver that’s enabled consumers to also become content creators themselves. It’s good for us, but also the challenge there for anyone now, whether you’re a brand or individual or whatever you’re communicating, is there’s so much content out there.

To really break through and engage with the audience you’re trying to build there, it comes down to what I talked about before. How do we provide value to the viewer, to the reader, whatever that is? As brands that’s often entertaining them, informing them, helping to travel better, and for us being part of that entire travel journey.

I think all communicators out there, we’re finding new ways to engage audiences and build community around there and then ultimately drive commerce.

Nicky: That makes a good point. You talked about a lot of different kinds of content. How do you think technical content fits into a content marketing strategy?

David: I think it’s certainly one part of it. Again, with technology in the past I think there was just a couple forms of content, typically editorial-driven or paper, print. What technology’s allowed us to do is to create all types of different content now, whether it’s things as GIFs, whether it’s infographics, whether it’s video. All these new interesting ways, and then all these new platforms have come along too.

It’s really important, I think, that you don’t develop a piece of content and publish everywhere. You really have to create content for each platform for the consumer behavior on that platform, and how people consume content on it.

I think from a technical perspective, one of the opportunities is one, so many more platforms. Also, so many new ways to engage people, to inform them, whatever it may be around, but in new ways of content formats as well.

Multiple ways in now, and then ultimately, again, how are you providing that value and how are you communicating on all those different platforms? It’s not just one platform anymore.

Nicky: Oh, absolutely, and I read that at Marriott you use what you call the “3Cs” strategy. The three Cs stand for content, community, and commerce. Obviously you’re publishing, distributing, and sharing content against multiple platforms and devices. Can you tell me a little bit about how you’re making that happen?

David: Yeah, absolutely. Our “3C” strategy, which I think really applies to a brand, a person, in a sense, or any communicator out there, that first C is that content. How are you scaling content of different types across multiple channels?

As you scale content, you ultimately build a community around that. A community can mean many, many different things to many people. But ideally, if it’s a YouTube, how are you building more subscribers?

Perhaps if you’re a business that’s got a loyalty component to it, a loyalty club membership, driving loyalty and getting more signups there, or just building more customers, in a sense. You’re building a community of people around your content.

The commerce piece is the last C. I think for us, commerce means a couple of things. One is obviously putting heads in beds, so selling hotel rooms. From a media perspective, because of the way we produce our content, that content becomes valuable to other people.

Actually what a television network, studio would do is you license your content to other distributors who need content as well.

Commerce for some companies could just be as simple as, again, building that loyalty or brand perception, or just having a good experience with your content — which ultimately drives, again, more loyalty to your brand, your product, and will ultimately drive commerce.

Nicky: Thanks. One of the other things you’re going to talk about in the keynote is the intersection of technology and storytelling. Do you think technical communicators are or can be storytellers?

David: Yeah, I think so. I think we’re all storytellers. We’re all media companies in a way now, in a big part or a part thanks to technology. When you think about us at a very micro level, we all as individuals are on social networks, and we’re creating content every day.

We’re publishing things on Facebook, on Twitter, on LinkedIn and Instagram, or whatever platform or platforms you’re on as an individual. That, at the smallest form, is acting as a storyteller, as a content creator — as a publisher, really.

You’re actively choosing, whether you realize it or not, what content you’re going to post on which platform. You might put some things on Facebook, and you might not put some things on LinkedIn and vice versa. You’re choosing what to put where, based on what audiences you have there.

That’s what we’re doing at a much larger level as a brand, acting as a traditional media company and publisher and really a storyteller. I think anyone that’s creating any form of content today, the way to engage with them is through that traditional storytelling format.

I think there’s interesting ways you could do that. In a technical space that goes beyond a lot of the traditional ways. I think that’s where you can start to introduce new formats that in a way become very interactive, and ultimately are informing them but also can become very entertaining to the folks, your audience that’s engaging with it.

As I said, it doesn’t matter what we do. We’re all in the people business, and we’re all storytellers in one way or another.

Nicky: Cool. I think the audience at the Summit is really going to find your talk interesting and useful. I think you’re going to enjoy meeting all of us also, I hope. I’d like to thank you for joining me, David, and I look forward to meeting you and attending your talk at the STC Summit in Anaheim this May.

David: Absolutely, thanks for having me today. I look forward to seeing you guys there.


 

To learn more about David Beebe:

Executive profile in Variety: http://variety.com/exec/david-beebe/

Marriott’s Influencer Marketing Program Breaks the Mold: A Look at Their Strategy
http://contentmarketinginstitute.com/2015/08/marriott-influencer-marketing/
(David was a finalist for Content Marketer of the Year.)

Meet David Beebe: https://www.themuse.com/companies/marriottinternational/people/david-beebe-1

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Summit 2016: Anaheim, California, 15-18 May, 2016

Benefits:  Volunteers receive complimentary registration (a $200 value) for the Summit. This enables them to visit the Exhibit Hall, attend all the receptions, enjoy the coffee breaks and other networking events. In addition, like the other attendees who pay the full price for the Summit, volunteers will receive complimentary access to the Summit Playback. This will enable them to view the sessions they might have missed due to their volunteer responsibilities.

Volunteer position descriptions and requirements: Click here. This document will help volunteers to know what will be expected of them before they complete the application and come to the Summit.

Volunteer application: Click here to apply.

Questions: Liz Herman, Student Volunteer Coordinator at liz@lizherman.com  or  Elaine Gilliam, STC’s Meeting Manager at elaine.gilliam@stc.org

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Introducing the 2016 Ken Rainey Award Winner

by STC Staff on 18 April 2016

Ken Rainey Award

The Ken Rainey Award for Excellence in Research was established by STC in 2006 to celebrate and honor Professor Ken Rainey’s passion for research that results in improvements to technical communication, especially to practice. The goal of the award is to encourage quality and excellence in technical communication research by honoring those whose research studies have made an outstanding contribution to the field. The committee for this year’s award is Ann Blakeslee, Ph.D.; Michael Albers, Ph.D.; Saul Carliner, Ph.D., CTDP; Nancy W. Coppola, D.A.; and Laurie Kantner.

This year’s winner is Charles Kostelnick. The citation reads: For a lifetime of quality and influential research in the field of visual communication, a superior publication record, a well-deserved national and international reputation in the field, and influence on generations of teachers, scholars, and practitioners.

Congratulations to Charles for this well-deserved honor.

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Customizing Your Chapter Email Addresses

by Timothy Esposito on 15 April 2016

Note: This article originally appeared on the CAC site: http://www.cac-stc.org/customizing-your-chapter-email-addresses/. It is part of a series of posts designed to illustrate best practices for communities.

Everyone wants to have a custom email address that fits their personality. That’s fine until your new chapter leader’s email is FuzzyBunnySnuggler25@email.biz, which doesn’t look entirely professional on your chapter mailings. There are a few options out there to make your community email addresses look professional, and branded to suit your community. The first is using Gmail, and the second is using Email Forwarders in your website’s cPanel.

Gmail

The first option is to create email accounts dedicated to the job roles of your chapter: president, VP, treasurer, secretary, programs, webmaster, etc. These emails would not be tied to a user, but to the job role. So when one volunteer steps down and the new volunteer fills their place, they have the history of past communications stored in the account. Contacts will be there, as will prior community planning conversations.

Create an Admin Gmail Account

In order to do this, first set up an Admin gmail account. I recommend using your community nickname@gmail.com, for example stcmuc@gmail.com for STC-MadeUpCommunity. All of the subsequent accounts you are going to create will use this account as the rescue account, if the password is lost. The recovery email account for the Admin account should be your soon-to-be-created President or Webmaster account.

This Admin account is key. Use it to create a Google Drive and share it with all the leadership role email accounts you are about to create. Then you can store all your community documents on the Admin’s Google Drive, and your documents won’t get lost between changes in command.

Create Role Gmail Accounts

After you create your Admin account, create role accounts for each of your chapter roles. I recommend using a consistent format that brands all of the email addresses together. Create an email naming pattern, such as community.role@gmail.com. For example, muc.president@gmail, or muc.treasurer@gmail. When you create the accounts, make the fallback email the Admin account for all of these. Also, I recommend leaving off the cell phone validation since next year the person with the cell phone may not be the role assigned to the email.

Email Forwarders in cPanel

So now you have all these Gmail accounts. The name on the account is branded to match your community nickname, so there is continuity between accounts. What if you want to personalize the email addresses even more by changing the email domain? That can be easily done using the email forwarders built into cPanel.

cPanel is the website toolbox associated with your chapter’s domain. You can manage your website FTP setting, view the file structure of your website, back up your site, and view error logs, among other tasks, in your cPanel. If your chapter is hosted by STC’s hosting solution, you’ll be given cPanel credentials when STC begins hosting. If you’ve lost these credentials, contact webmaster@stc.org to retrieve them, along with the website for the STC cPanel host.

Note: SIGs are hosted differently by STC and do not have access to cPanel. However you can contact webmaster@stc.org to create email forwarders for your SIG.

One of the easiest to use tools in cPanel is the email forwarder. When you create an email forwarder, it creates what looks like an email address branded with your domain. That forwarder is not an actual account; no email will be stored within it. Instead, when email is sent to that address, it will be seamlessly forwarded on to any other addresses you specify.

cPanel, showing the email forwarder Your cPanel layout may appear differently based on the theme selected.

Once you open the Forwarders app, you’ll see a list of existing forwarders. If there are none, click Add Forwarder. In the new screen, enter the address to forward. Specify how you want the forwarder to appear, and what real account to forward to, such as the Gmail accounts I described earlier. In my example, I’m using the CAC website, so the domain is cac-stc.org. On your site, it will be whatever your domain is.

Adding an Email Forwarder This is how it looks, but with your domain at the top.

Each forwarder can be tied to one email address when you create the forwarder. However, you can add the same forwarder multiple times, and each time specify a different email address. This is handy when multiple people are sharing a job role, such as competition managers or if the president wants to be copied on all event registration emails. Just repeat the process above, entering the same Address to Forward. Then put a different Forward to Email Address value in each time.

Conclusion

Brand your chapter by completing the following tasks, as described above.

  1. Create similarly-branded role accounts in a free email service like Gmail.
    1. Create an Admin account first. Link all further accounts to that Admin account.
    2. Store all the passwords for all the accounts in an encrypted password tool, like LastPass or KeePass.
    3. If you used Gmail, take advantage of their cloud storage, and move your community’s files to the Google Drive owned by your Admin account.
    4. By using role accounts, records of prior communications and contacts are maintained year to year, regardless of the person using the account.
  2. If you want further email customization, sign into cPanel and create custom email forwarders that point to either your new Gmail accounts, or to the email addresses your leaders prefer to use. You do not need to use Gmail accounts for this feature to work.

If your chapter or SIG has found other solutions similar to the ones presented above, please respond in the comments on the CAC site and open a dialogue. These are best practices based on my experiences, but that doesn’t mean they are best practices for everyone.

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STC is pleased to announce that 14 distinguished members have been named Fellows and Associate Fellows of the Society. They will be recognized at the 2016 STC Summit in Anaheim, CA.

STC awards the rank of Associate Fellow to Senior Members who have attained distinction in the field of technical communication.

The rank of STC Fellow is conferred upon Associate Fellows who have attained such eminence in the field of technical communication that the Board deems them worthy of being singled out as one of the select few who have distinguished the Society and the profession.

Congratulations to all the honorees, listed below with the preliminary citation. And thank you to both the Fellows Committee (Larry Kunz, Phylise Banner, John Hedtke, Brenda Huettner) and the Associate Fellows Committee (Brian Lindgren, Lisa Cook, Bill Leavitt, Deanne Levander, Mike Markley, De Murr, Thea Teich, Carolyn Watt).

 

Associate Fellows

Valerie M. Ball

Citation: For evoking in others the same passion she brings to the creation and delivery of all communication to maximize impact and comprehension of the intended audience.

 

Nicoletta A. Bleiel

Citation: For sustained and prolific contributions to the profession of technical communication and its practitioners through talks, articles, videos, blog posts, and web seminars, and for exemplary service as a Society leader.

 

Todd A. DeLuca

Citation: For inspirational and enthusiastic leadership within STC at the community and Society levels, for promoting the profession to future technical communicators, and for sharing his knowledge, including the value of volunteerism and community service.

 

Timothy Esposito

Citation: For dedicated leadership in the Philadelphia Metro Chapter, guidance to new technical communicators, and instruction to the Society leaders.

 

Kim E. Lindsey

Citation: For her insightful work in technical communication, for sustained creativity, enthusiasm, and innovation in promoting our profession, and for support the mission of STC and the Northeast Ohio Chapter.

 

Robert E. Perry

Citation: For demonstrated leadership and sharing of technical and professional knowledge, for inspiring many productive technical communication careers, and for significant contributions to the Society.

 

Fellows

Mollye Barrett

Citation: For thought leadership in content strategy and management, for advancing the profession by generously sharing her knowledge, and for long, dedicated service to the STC Wisconsin Chapter.

 

Pam Estes Brewer

Citation: For her extensive work with the Academic SIG, for her detailed scholarship, and for building bridges between academia and practitioners.

 

Russel Keith Hirst

Citation: For continuing devotion to his students and STC, for inspiring and mentoring students and colleagues for decades, and for his sustained, tireless dedication to the field.

 

Rachel Houghton

Citation: For tireless devotion to STC at many levels, for her willingness to share her knowledge and take on myriad responsibilities, and for relentlessly promoting and supporting our profession in both print and visual media.

 

Carolyn Kelley Klinger

Citation: For her boundless enthusiasm, her advocacy for STC as the voice of the profession, and her unwavering devotion to recruiting, training, and supporting STC volunteers.

 

Mike Murray
Citation: For mentoring, encouraging, and guiding technical communicators in central Florida; for being instrumental to the success of the Accessibility SIG; and for dedicated leadership at the Society level.

 

Makarand Pandit
Citation: For skill and unflagging energy as he embodied the rise of technical communication in India; for guiding and inspiring a generation of technical communicators.

 

Marta A. Rauch

Citation: For enthusiastically bringing her vast knowledge of new technologies to our Society and to the profession, and for consistently encouraging others with kindness, wisdom, and joy.

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Writing & Communication Track at the Summit

by STC Staff on 5 April 2016

By David Caruso (@dccd)

If you think a track called “Writing and Communication” is just a miscellaneous catch-all where the STC Summit Program Committee offloaded all those sessions that just didn’t fit anywhere else, you would be wrong. Much consideration went into this track as a serious way to not only explore the roots of what practitioners do in the field day in and day out, but also to delve into topics that many have expressed interest in and which STC is uniquely qualified to present.

Take for example Richard Hamilton’s session, Self-Publishing for Print and eBook Distribution, where a supremely qualified expert with years of experience in guiding authors along the path to publication shares his insights on what it takes to get your content into book form and ready for sale and consumption by your audience. In an effort to break down the silo walls that separate tech comm and tech support, Rick Lippincott presents Frenemies: Tech Comm and Tech Support Working Together. Or consider that form of communication many haven’t carefully looked at in quite some time: email. In her workshop, Producing Professional Emails to Get Answers!, Marilyn Woelk delivers best practices which have proven successful.

Translation and localization have grown into industries of their own, but still have core relevance to professional technical communicators. This topic is explored in several sessions in this track: Laura Dent examines the process of localizing a single-sourcing system in Single-Sourcing and Localization: Maximizing Content Across Languages; David Rumsey looks at standard processes involved with Internationalized Texts: Writing for Translation and Globalization; and John Collins reconciles the seeming conflict that casual tone has with content destined for translation in Building Quality Experiences for Users in any Language.

In the “only at STC Summit” category we find Meet the Editors, a session which introduces you to the editors of STC’s publications: Liz Pohland, of Intercom, and Sam Dragga, of Technical Communication. If you have ever considered writing for either publication, then this session will provide everything you need to know to get started. If you are a fan of these periodicals, bring your questions (and your coffee) to this early session!

If you are an experienced tech comm professional looking to help make the Certified Professional Technical Communicator (CPTC) program more robust, then don’t miss TC Body of Knowledge, Certification and Content Contribution where the moderators will solicit specific content for the TC BOK to support the CPTC Foundation.

Please also consider attending the Writing Progression, which includes brief table-top talks on topics like Risk Communication, Minimalist Writing Principles, and Creativity.

The 2016 Summit also has one session block devoted to the wildly popular lightning talk format, a fast and fun way to hear six speakers deliver a pithy presentation in just five minutes! Just take a look at this session page for the titles and descriptions; however like lightning, these sessions cannot be contained – this session must be experienced LIVE!

Don’t forget to check the full schedule for additional topics and speakers. See you in Anaheim! #stc16

 

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Summit2016_dates

Can’t make it to Anaheim? You can still participate in the Summit live with the Virtual Track option! The Virtual Track (16 and 17 May) offers a way to attend part of the Summit from the comfort of your own home or office and includes 10 carefully selected sessions from a cross-section of the overall Summit education program. During the breaks, you’ll also have a chance to hear from STC about the latest news and programs, and discover technology trends from a selection of exhibitors.

Virtual Track attendees will log in with a provided link and be able to follow along in real time with both the audio and the presentations. Watch one or watch them all; you can log in or out as your schedule allows. Each session will have a moderator so you can ask questions and interact with the session as if you were there in person.

The pricing for an individual STC member is $495 and $995 for a nonmember individual. A group discount of 10% off the individual price will be applied to two or more individuals from the same company. Contact Cheryl Miller to receive the group discount.

The Virtual Track provides four (4) CEUs toward CPTC currency. CEUs apply only to those who are certified and cannot be counted retroactively.  Only registered VT attendees will receive those CEUs. Visit STC’s Certification page for more information.

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